Refund Policy
Last updated November 5, 2026
Your first payment: 14 days, no questions
If MENU is not for you, ask for a refund within 14 days of your first payment on either plan, monthly or yearly, and we refund it in full. You do not have to give a reason.
A yearly renewal you forgot about
If your yearly plan renews and you did not mean to keep it, ask within 7 days of the renewal charge and we refund that charge in full.
Other payments
Monthly renewals and charges older than these windows are not refunded, unless the law where you live requires it. When you cancel, you stop paying and MENU stays open until the end of the period you already paid for.
How to ask
Email hello@thingsyouusewrong.com from the email you paid with, or send a DM to @thingsyouusewrong on Instagram with that email. We answer within 2 business days. The refund goes back to the card you paid with through Stripe; banks usually show it in 5 to 10 business days. When we refund, we also cancel your subscription, so it does not charge you again.
Cancel any time
You can cancel in MENU under “Manage subscription”, or email us and we cancel it for you. Cancelling does not need a refund request and takes effect at the end of the paid period.